Privacy Policy

Electrons Plus, Inc. (“Electrons Plus,” “we,” “us”) runs electronsplus.com. This page explains what we collect, why we collect it, who else sees it, and how to get it removed. It is written in plain English on purpose.

1. What you give us

Practitioner enquiries

When you submit the form on our practitioners page, we collect your first name, last name, email address, phone number, and the type of practitioner you are. We use it to reply to you and to send follow-up emails about Electrons Plus.

Practitioner applications

When you apply, we collect your first name and email address to open your application, then whatever you type into it: how you heard about us, how long you have been in practice, what conditions you treat, what techniques or technology you use, your website, your social media handles, the country, state, city and street where you practise, what kind of practice you run, your top three problems, and your answer about investing this year. We also store how far you got, which screen you were last on, whether you have submitted, and when you opened it, so you can stop and come back later. We count recent requests per internet connection to stop the form being flooded.

Please do not put patient names or patient details in this form. It is about your practice, not the people you treat.

Your link and your deadline. Your application opens from a private link we email you. That link stops working 21 days after we send it. Your answers are not deleted. Enter your email again and we will send you a fresh link to the same application.

About unsubscribing

The emails that carry your application link are not a mailing list. You asked for them by applying, they are sent only when you act, and there is nothing to unsubscribe from, the same way an order confirmation has no unsubscribe link. Any email that is part of a series you signed up for, including marketing emails and reminders, has an unsubscribe link, and it works. Either way, email us and we will stop writing to you and delete your application.

Provider listing registration

When you add or update a listing at /providers/register, we collect your business name, your name, credentials or specialty, street address, city, state, ZIP code, phone number, email address, website, Instagram handle, and Facebook profile. A person at Electrons Plus reviews every submission before anything appears on the site.

Please note what a listing is for: an approved listing is published publicly on our provider directory and map, where anyone can see it. That is the purpose of submitting one. Do not put anything in that form you do not want on the open internet. Ask us and we will take your listing down.

2. What gets collected automatically

Site statistics

We use Google Analytics to understand which pages people read and how they got here. It tells us things like “400 people read the technology page this week.” It does not tell us who you are, and we do not use it to build an advertising profile of you.

Analytics is switched off until you allow it if you appear to be in the EU, the EEA, or the UK. Nothing is sent to Google Analytics until you press Accept. Everywhere else, analytics is on by default, which local law allows, and the same notice lets you opt out whenever you like. We work out your region from the time zone your device is set to, not from your actual location, so it is an estimate: a device set to a European time zone is treated as European wherever it really is, and the reverse is also true. Your own choice always beats the estimate, it sticks in your own browser, and you can change it anytime with the Cookie preferences link at the bottom of any page. Details are in our Cookie Policy.

IP address

An IP address is the return address your internet connection puts on every request, the way a postmark shows which post office handled a letter. We handle it in three places, and that is all:

• Practitioner enquiries. When you submit the practitioner form we save a copy of the submission on our own server, including the IP address it came from, so we still have your enquiry if our email system ever drops one.
• Spam control on forms. We count recent submissions per IP address, on listing registration and on the practitioner application, so nobody can flood the queue. A count older than an hour no longer counts against you, and it is cleared out the next time the form is used.
• Server logs. Our web host keeps standard access logs, the same as essentially every website. We use them to keep the site up and to investigate abuse.

3. Who else sees your information

This is the complete list of outside companies whose code runs on this site or receives data from it. There is nothing else.

We also use a web host to run the site, and email software to reply to you. Beyond that, we share personal information only when the law requires it, or if the business is ever sold or merged, in which case the buyer is bound by this policy until they tell you otherwise.

Our site links to Facebook, Instagram, and YouTube. Those are ordinary links. We have not installed any of their tracking code here, so they learn nothing about you unless you click through.

4. What we do not do

• We do not sell or rent your personal information to anyone.
• We do not run advertising pixels, retargeting, or cross-site tracking.
• We do not buy lists or add people to our mailing list who did not ask.

5. Your choices

Whoever you are and wherever you live, you can email us at simon@electronsplus.com and ask us to:

• Show you what we hold about you.
• Correct anything that is wrong.
• Delete it.
• Stop emailing you. The unsubscribe link in any of our marketing or reminder emails does this instantly, no email to us needed. For anything else, just ask us.
• Take down your provider listing.

We are not going to make you prove a legal right before we help you. Just ask. We may need to check you are who you say you are before we hand over or delete a record, which protects you as much as us.

That is a deliberate policy, and it is worth being clear about why. Around twenty US states have now passed their own privacy laws, and most of them only bite once a company handles data on a hundred thousand people or more. We are nowhere near that, so for a lot of visitors we are probably not legally obliged to do any of the above. We will do it anyway. Sorting out who qualifies for which right in which state is our problem, not yours, and we would rather just answer you.

So the rest of this section is what specific laws add on top, for the people they cover.

If you are in the EU, the EEA, or the UK

The GDPR gives you the rights above formally, plus the right to a copy of your data in a portable format, the right to object to how we use it, and the right to complain to your national data protection authority. Our legal basis is your consent for analytics and marketing emails, and our legitimate interest in replying to an enquiry you sent us and in keeping the site running and free of abuse.

If you are in California

The CCPA and CPRA give you the right to know what we collect, to delete it, to correct it, to limit how we use sensitive information, and not to be treated worse for asking. We do not sell or share personal information as those laws define it, so there is no "Do Not Sell" button to press. There is nothing to opt out of. California's separate "Shine the Light" law lets you ask whether we shared personal information for someone else's direct marketing, and the answer is no, we have not.

If you are in another US state

Virginia, Colorado, Connecticut, Texas, Oregon, Utah, Montana, Florida and a growing list of others have passed broadly similar privacy laws, and more arrive every year. Rather than print a list that goes out of date the month after we write it, here is our commitment: if your state gives you a privacy right, we will honour it, whether or not the law technically applies to a company our size. Email us and say what you want.

One right worth naming, because several of those states require it and people rarely know they have it: if we turn down a request, you can appeal. Reply to our refusal and say so, and a person will look at it again and explain the outcome. If you are still unhappy, most of those states let you complain to your state Attorney General.

6. How long we keep things

• Mailing list and enquiries: until you unsubscribe or ask us to delete you.
• Applications: kept until you ask us to delete them. The link expires after 21 days, your answers do not.
• Provider listings: for as long as the listing is up, plus our own record of the submission. Ask and it goes.
• Spam-control counts: cleared once an hour has passed, the next time the form is used.
• Analytics: held by Google under our Google Analytics retention setting.
• Server logs: kept on our host's normal rolling schedule.

7. Security

The site is served over HTTPS, which is the padlock in your browser bar. It means the connection between you and us is scrambled so nobody in between can read it. Submitted listings sit behind a password-protected admin area and are not reachable from the open web. No website can promise perfect security, and we are not going to be the first to try, but we do not collect payment details or health records on this site, so there is not a pot of sensitive data here to lose.

8. Health information

This website is not a place to send us your medical details, and we do not ask for any. Nothing you submit through this site is treated as protected health information, and this site is not covered by HIPAA. If you are a patient looking for care, contact a provider directly rather than sending us anything about your health.

9. Children

This site is meant for adults and for practitioners running a business. We do not knowingly collect information from anyone under 16. If you believe a child has sent us something, email us and we will delete it.

10. Where your information lives

Electrons Plus, Inc. is based in the United States, and the services listed above are US companies, so your information is stored and processed in the United States. If you are writing to us from elsewhere, you are sending it there on purpose.

11. Changes to this policy

If we change what we collect, we change this page, and the date at the top changes with it. If we ever make a change that genuinely matters to you, we will say so rather than quietly editing the text.

12. Contact us

Questions, requests, or complaints about privacy go to simon@electronsplus.com.

Electrons Plus, Inc.
Suite 209, 14300 N Northsight Blvd, Scottsdale, Arizona 85260, USA